When choosing a real estate professional, one of the things you want to know is if other people have had a good experience.
I pride myself in aiming to provide the best customer service that is out there.... Although real estate involves 'sales', and hence knowledge about the market, I still view it primarily as a service industry, and as such am continuoulsy strive to make it a pleasant experience as possible.
Below, please find a few exceprts from past clients, and what they have had to say when asked about their real estate experience when working with me
I consider the satisfaction of my clients to be my greatest achievement, and take pride in my high volume of repeat business and referrals.
Call me today - I'd love to add you to this growing list!
Here are a few excerpts from my ever increasing client base (thank you to all my fabulous clients who have taken the time to write a few words........It is much appreciated)
"Prior to our international move from Perth Australia, Mel had regular communications with us. When we finally landed she made herself available to us as newcomers and was super helpful as we tried to settle here in Calgary. Mel was extremely helpful in helping us find our house and quickly, she understood what we were looking for and kept us up to date on all listings as they came up. Mel also went above and beyond by helping us with anything we had concerns on, from schooling for our kids to local places to eat and even meet people. We Can't recommend Mel enough to anyone making the big move from overseas."
Wayne and Bernie - Perth to NW Calgary
"We recently purchased a home and sold our previous home with Mel. The process was seamless to say the least! The service she provided us with was knowledgable, timely and professional, and always friendly. She imparts a trustworthy and fresh approach to buying and selling a home that made the entire experience seem easy. You can expect nothing but the best with Mel! The Navas family"
SW Calgary to Elbow Valley
John and Mandy Townhouse/Condo in SW 2013
"My husband and I have dealt with several Realtors over the past decade and none of them have come close to being as professional, honest and efficient as Mel was. Mel both sold our home and helped us find our dream home. We never felt any pressure for a "quick sell", the market was always explained to us, Mel always kept us up-to-date and informed and we always felt like we mattered. Buying and/or selling can be a stressful thing, but over and over again I would and do recommend using Mel because she certainly made it easier, quicker and exciting for us! In fact we recommend her to my sister, she too has found her dream home, and other friends were smart and took our advice too! Thank you Mel!"
Gary and Karen - Sold house in Evergreen, bought in Cranston 2012
"Buying a house in Canada after moving here from the UK was a very daunting experience, so I was really pleased to meet Mel. Due to the fact Mel is from the UK, she was able to give me lots of advice and guidance on the process of buying a property here in Canada. Mel did this way before we started to view properties which helped me understand the market here and this got me prepared. She also set me an online property search up beforehand so I could start to look at properties within the criteria I set.
Paul and Ellisa - New Buyers to Canada (From UK) 2012
"I am proud to say that Mel has become a personal friend of ours and was fantastic in helping us find a lovely property in a nice area, within our price range. It is difficult to find someone you can really trust in the industry, but we were lucky, her honesty, integrity and professionalism are second to none."
Martin and Deb - Bought and sold (From UK) 2011
"Mel made a stressful time enjoyable"
"Very knowledgeable. She made me feel comfortable as a 1st time buyer"
Doreen and Allen
"Mel has a huge amount of energy and provides top notch service to her clients".
"Mel was an absolute pleasure to work with in finding our new home. She had excellent knowledge of the city and communities in which we wanted to live. Mel made sure to listen to our needs and wants to ensure we got the home of our dreams. She was patient and reassuring which made for a hassle free purchase. Thanks so much Mel!"
Alex and Beth
"Mel was very friendly and easy to work with".
"When I found the house I loved, Mel went the extra mile while negotiating on my behalf"
"She`s simply the best"
"Mel provides a first class service and I will certainly be recommending her to my friends & family"
John and Ruth
"We asked Mel to find us a home and she found us a home!!! Mel puts the "care" in Customer care!"
Mrs Grey - (From UK) 2008
"As a first time home buyer, I was very nervous about purchasing a house. Mel assisted me throughout the process and explained everything in great detail for me."
Jeff and Claire
"With her negotiating skills, I bought the condo of my dreams! "
"Thank you so much for looking at a million homes with me Mel!!!! I really appreciate everything you have done, I couldn`t have asked for a better realtor!"